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Rescheduling your exams.
Booked exams may be rescheduled once only. Contact the centre if you have extenuating circumstances requiring a second reschedule.
You can reschedule from the link on your original confirmation email if the new date is more than 7 days before your booked exam. Please contact us at email@example.com /01733 644645 if you need to reschedule within 7 days of your booked exam.
Cancellations and refunds.
Refunds of AAT/ACCA fees can only be made with the expressed agreement of the appropriate exam body, namely the AAT or ACCA, and Centre Management.
Exams cancelled within 7 days may be eligible for a full refund. Admin fees are non-returnable for exams cancelled after 7 days.
Cancellation and full refund after 7 days are only made in extenuating circumstances and at the discretion of Centre Management. You may wish to consider rescheduling your exam instead.
Please forward all request for cancellation by email to firstname.lastname@example.org quoting your name, the appropriate exam, exam date & time, and the reason for your request. Please mark your request for the attention of Centre Management.
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